After a wildcat strike at William Hill’s offices in Tel Aviv the company flew top executives to Tel Aviv and convinced the workers to return. The Tel Aviv offices handle marketing and customer support for William Hill Online. William Hill ended up sacking seven senior managers. Similar walkouts took place in Bulgaria and the Philippines. In a statement released to the press William Hill stated “The group can now confirm that normal operations have resumed and that William Hill Online remains committed to its operation in Tel Aviv.”
At the end of October William Hill released their quarter figures which should please shareholders. The company is on track to hit yearly targets. The information released by William Hill covers the period for the thirteen weeks prior to September 27th 2011. William Hill also said in a statement that “staff disruptions” at offshore facilities had been resolved after meetings with managers and employees in Tel Aviv. The company stated “The situation in Manila was resolved last week. These discussions were led by William Hill Group and William Hill Online senior management, together with assistance and input throughout from William Hill’s joint venture partner, Playtech.”
The highlights of William Hill’s third quarter report are;
Group net revenue grew 2% and was up 5% year on year.
Retail net revenue decreased 3% and remained flat during the year.
Online net revenue grew 28% and was up by 25% in the year to date.
Group Operating profit was 22% lower in the period and was 3% lower in the year to date.
William Hill’s chief executive Ralph Topping told reporters “We have delivered a solid performance in Q3, in spite of a highly competitive market place and a tough consumer environment. We continue to invest in product, pricing and innovation. Across Europe, we are now investing in a highly focused way in key territories such as Italy and Spain for the long-term benefit of the business.” Topping said that weaker year on year figures were the result of a loss from a telephone channel and planned online investments were responsible for the 22% decline in group operating profits for the third quarter. Online net revenues were up 28% year on year. Topping also said that mobile gaming is responsible for some of the growth. Topping stated “Mobile continues to grow strongly following the launch of the new mobile Sportsbook. Sports-betting turnover was up more than 250% in the quarter and total net revenue from mobile betting and gaming increased by more than 300 percent.” In addition to sports betting and online casinos William Hill has one of the largest online bingo operations in the UK.
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